Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Who we are

The address of our website is https://blueroom.pt, owned by the company ONDA TERTULIANTE, LDA., with the corporate taxpayer identification number 518290760, headquartered at Rua Quinta dos Medronheiros, n.º 20, Armazém 2F, 2820-486 Charneca de Caparica, registered in the Vila Nova de Gaia Commercial Register.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information when:

  • register on our site;
  • place an order;
  • subscribe to a newsletter;
  • respond to a survey;
  • fill out a form;
  • Use Live Chat;
  • Open a Support Ticket;
  • enter information on our site.;
  • Give us feedback about our products and services.
  • Rent our shape rooms.

How do we use your information?

As informações recolhidas podem ser usadas para:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • To improve our website in order to better serve you;
  • To allow us to better service you in responding to your customer service requests;
  • To administer a contest, promotion, survey or other site feature;
  • To quickly process your transactions;
  • To ask for ratings and reviews of services or products;
  • o follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect your information?

  • Our website is scanned on a regular basis for security holes.
  • Personal information is stored on secure networks and accessible only by a limited number of people with special access rights.
  • Sensitive or payment information is encrypted using SSL (Secure Socket Layer) technology.
  • Transactions are processed by a gateway provider and not stored on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files transferred to your computer’s hard drive via your browser, allowing the website’s systems to recognise your browser and store certain information. We use cookies to:

  • Save and process the items in your shopping basket;
  • Understand and save your preferences for future visits.

You can choose to be notified every time a cookie is sent or disable all cookies via your browser settings. However, disabling cookies may affect the functionality of some parts of the website.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

We use Google Analytics on our website to analyse the site’s performance.

COPPA (Child Online Privacy Protection Act)

We do not knowingly collect information from children under the age of 13.

Fair information practices

We will notify users via e-mail in the event of a data breach within 7 working days.

CAN-SPAM Act

We collect your e-mail address:

  • Sending information, answering questions and processing requests;
  • Send updates on orders;
  • Send additional information about our products or services.

To unsubscribe from future emails, you can contact us by email, and we will immediately remove your address from all communications.

Contacting Us

If you have any questions about this privacy policy, you can contact us using the details below.

Rua Quinta dos Medronheiros, 20, Armazém 2F

2820-486 Charneca de Caparica,
Portugal

info@blueroom.pt